Posted on Mar 20

Director of Data and Analytics
fulltime

Category

Remote - EMEA

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re building Product Experience Insights software for product teams in small and mid-sized companies. Hotjar offers an industry-leading, fast-to-install, and visual software that provides a window into user experiences, combining quantitative and qualitative insights.

Reporting to our VP of Product, as the Director of Data & Analytics at Hotjar you’ll lead a team responsible for building end-to-end analytic solutions that guide our business and product decisions.

You have a broad technical background in a quantitative field, strong business acumen, convincing storytelling skills, and a high degree of ownership. You'll be comfortable telling the story of Hotjar through data, and your messages will land across all disciplines and levels of seniority. Most importantly, you’ll need to be an exemplary people leader who supports and coaches our growing, multidisciplinary data team.

You will:

Drive the vision and strategy for Data & Analytics at Hotjar
Hire, lead, and retain an impactful, diverse and inclusive team of multidisciplinary data practitioners via people leaders (i.e. this role is a manager of managers).
Partner closely with leadership across disciplines to understand the role of data and how it can drive impact throughout product development, marketing, sales, operations, and all parts of the business
Transform the culture internally by enabling cross-functional partners to do more with data through self-service and data enablement
Own and manage OKRs and deliverables across Data & Analytics to drive measurable business outcomes and support decision making across Hotjar
Deeply understand our business, and proactively spot risks and opportunities

Requirements:

Broad experience in hiring, coaching and leading an impactful, inclusive team of multidisciplinary data teams, specifically Data Analysts, Data Engineers, and Data Scientists
Extensive and relevant work experience leading and growing a high-performing Data & Analytics team in a dynamic environment
Comprehensive experience in developing and driving data governance frameworks and data strategies.
A history of leading data-driven product recommendations that level up customer value through data models/algorithms
A proven track record of using quantitative analysis to impact business decisions and outcomes
Strong storyteller and ability to communicate effectively across disciplines and seniority levels
A nuanced understanding of diverse and inclusive hiring practices
Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
Must submit to a background check confidentially processed by our third-party.

Compensation Range:

The compensation range for this role is €120,000 to €160,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

Hotjar compensation approach

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

Hotjar Perks

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in diversity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better.

About Hotjar

Hotjar equips product teams with Product Experience Insights, showing them how users behave and what they feel strongly about, so those teams can deliver real value. Discover product opportunities, consolidate qual and quant, and communicate user needs. Our team works on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users we support around the world. We work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of our core values.

Headquartered on the beautiful island of Malta, in the ‘heart’ of the Mediterranean, Hotjar is a successful start-up that operates on a fully remote basis, and with a key emphasis on personal development.

Spread throughout the Americas, Europe, Africa, and Asia, our team casts a wide net across a multitude of locations, lifestyles, and backgrounds. It’s our differences that make us interesting, and our shared belief in Hotjar’s core values that bind us together.

Hotjar's culture is driven by respect, transparency, collaboration, and direct feedback. We have no room on our team for disrespect, office politics, or discrimination of any kind. We're obsessed with communicating with our users as well as within the team. We hate bureaucracy and slow-moving organizations – but we're suckers for well-defined processes. We love lean, iterative improvements, and success is measured by the value we create for our users.

We started life in 2014 as a people-first, self-funded, fully-distributed company, dedicated to helping people make websites their users love. Then after seven great years (almost all of which were profitable), we joined forces with Contentsquare to take this mission to the next level.

We’re very proud to serve customers in 180+ countries, and work with the best people around the world: our global team of over 200 Hotjarians works remotely throughout Europe, the Americas, and Africa.

Hotjar is a successful Product Experience Insights company that operates on a fully remote basis, with team members spread throughout Europe, Africa and the Americas. Our team casts a wide net across many locations, lifestyles, and backgrounds. We celebrate the uniqueness and strength found in diversity: it’s our differences that make us interesting, and our shared belief in Hotjar’s Core Values that bind us together.

These values form Hotjar's culture as one guided by respect, transparency, collaboration, and direct feedback. We put our customers at the heart of everything we do, and we do so through a diverse team working together in an honest, inclusive environment. We all commit to creating a safe working environment and are allies to those often underrepresented - including but not limited to members of BIPOC and LGBTQIA+ communities, people with disabilities, and all people who identify as women.

We believe people from different backgrounds, with different identities and experiences, make our product and our company better – just as our users come from everywhere, a diverse team helps ensure we create a product that is accessible to a wide range of people.

We're passionate about communicating clearly with our users and within our team. We pursue big goals by prioritizing brilliantly, taking quick decisions, and delivering incremental change. Success is measured by the value we create for our users.